There’s great value in understanding other perspectives. Approach situations with a willingness to hear new ideas and assume positive intent.
Everyone has unique strengths and talents. Appreciating differences and recognizing others' contributions builds respect and leads to a strong, well-rounded team.
Create the conditions for others to be successful. Empowering individuals allows them to increase their impact on the team and within the organization.
There’s always more to learn and new ways to grow. Embrace challenges with a growth mindset, never stop asking questions, and experimenting.
Receiving feedback is one of the best ways to improve. Provide and ask for, timely, caring, and supportive feedback.
What does success look like? Having a shared vision of goals and expectations creates better opportunity to achieve them.
As a UX leader, my two goals are to help the organization spend time and resources focused on solving real user problems, and to create space for other designers to innovate and explore solutions that align with the larger strategy.
Establish design processes that create consistency for business partners and make space for innovative exploration.
Identify and prioritize product improvements and additions that meet critical user needs based on research.
Set team goals that ladder up to departmental and corporate goals and guide designers as they create solutions.
Scale the reach of the design team by orchestrating design systems and managing tools to maximize efficiency.
I’m a systems thinker and get joy from taking complex concepts and turning them into intuitive, accessible, and easy-to-use experiences.
